WEBVTT

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In the age of
artificial intelligence,

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managers at all
levels need to accept

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that a significant
chunk of their jobs

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might be done better and
more efficiently by machines.

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The researchers
conducted a survey

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of 1,770 managers
across 14 countries,

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as well as interviews with
37 executives in charge

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of digital transformation
in their organizations.

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They found that
managers at every level

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spend the bulk of their time
on administrative tasks,

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such as juggling employee
schedules or writing reports.

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These are the very tasks that
are most likely to become

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automated in the near future.

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In fact, some
companies have already

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seen great improvements by
transitioning these tasks

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to AI.

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More than 80% of the
managers surveyed

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said they welcomed
this sort of shift.

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They understood that they will
need judgment-oriented skills

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to succeed in the future.

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These include being able to
think creatively, analyze

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and interpret data,
and develop strategies.

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But they undervalued the
skills that machines simply

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can't do better than humans,
such as social networking,

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coaching, and collaboration.

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Of the managers
surveyed, only about 20%

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selected each of these "people
skills" among the top three

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that they thought we
be necessary and should

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be developed over
the next 5 years.

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What they didn't
seem to realize is

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that these skills will help
them stand out in a world

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where artificial
intelligence handles

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many of the administrative
tasks that they perform today.

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Machines will never
completely replace managers,

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but they will free up
nearly half of their time.

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The real priority should
be re-focusing on the tasks

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that only humans can do:
using their creativity,

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collaborating, empathizing
and making judgements.

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