WEBVTT

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SUBJECT: One of the
things we noticed

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talking to college leaders in
our work here at The Chronicle,

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is that people seem to be
hungry for some thoughts on how

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to handle difficult
conversations.

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Leaders I think, are
finding themselves having

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these situations more often.

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They have to recommend change.

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In some cases, have they
have bad financial news,

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and that can lead to
layoffs, closures.

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You know, so there are degrees
of difficult conversations,

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degrees of difficulty
in these conversations.

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But that doesn't make
any of them easy.

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And I think that talking to
leaders who've been there,

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we were able to come
up with a report that

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gives some practical advice.

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How to handle the
difficult conversation,

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the things you have to
think of, the things

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that make them, if not easier,
can make them more successful.

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