[music playing]

Speaker 1: OTAN, Outreach and Technical Assistance Network.

Farzana Cassim: Good morning, everyone. I know you cannot reply back to me. But I would accept it, as you just said good morning to me. And I hope everyone is ready to learn a new topic. Well, it's not a new topic for you. But it is something that you've been using day in and day out or several times a day. It's called Outlook, Microsoft Outlook. So let me go ahead and close the chat here and click Share Screen.

So we are going to get started with Microsoft Outlook. And it's not Miss Outlook. But this is Microsoft Outlook on the web. Please, I want to make sure that there are two types of Microsoft Outlook. It's not two types but two platforms. One is desktop version, which has a lot more features and flexibility.

But that doesn't mean Outlook on the Web is not. But Outlook on the web is also catching up. And it is really decent, way more decent. I mean, way more decent than I have when I first started using it, a lot more features and a lot more tools that we will need for our daily day to day use, especially with our school and our organizations and districts. So without further ado, let me introduce myself. My name is Farzana Cassim.

If you attended my workshop last Tuesday, some of you may already know me. My name is Farzana Cassim. But those of you who have not seen me or who have not attended any of my workshop, I work at Evans Community Adult School. I am a tech advisor at Evans. And Evans is part of the Los Angeles Unified School District. So let's go. Melinda, I want to make sure that you can see my PowerPoint slide, correct?

Melinda Holt: MS-- yes. MS Outlook on the Web. Mm-hm.

Farzana Cassim: That's right. Thank you. And so today's webinar, just like Melinda mentioned, I want to repeat again, it is not 100% fully a hands-on workshop. But I have some hands on included in the slides. So we are going to go back and forth. This is how it's going to happen. I'm going to share my PowerPoint.

Then I'm going to have a little area where it will say let's try that. What it means is that you and I will-- if of course, if you want to follow along-- we will go to the Live Demo page, Live Outlook page. And then we're going to take a look at them, all right? So this webinar will cover what is Outlook. I know you all know what is Outlook. But let's go in a little bit deeper to find out what Outlook can do.

Different ways for you to sign in-- and we will take a tour of the Outlook. Those of you who have been using email all the time, you know, the district, your school, your organization-- whatever it is that you were asked to use-- this Outlook to reply email and to send email and to send attachments and so on-- I know you have been using it. But have we taken time to take a look at all the things, the tools, the features that Outlook offers. The truth to be told, I am learning seriously almost every other day. I am getting new stuff every other day. And I am still learning about this Outlook on the Web.

It's not about learning. It is about the new features or edits. So it means if it is a new feature, then you take a look at it. So this is what we're going to do. We will take time today's [inaudible] been using for email and reply emails and so on. That is the reason I have this basic tour of the Outlook on the Web.

We will go ahead. And I will show you how to organize and manage your messages. And I was first going to have it as organize and manage your messages. But I wanted to sort of excite you with some of the great features because I am so excited about little tiny tools. You can definitely check them out on your own.

Lastly, we are going to take a look at Manage Your Calendar in Contacts. Because Outlook has Calendar and Contacts and then To Do List included. So what is Outlook? This is your Outlook, the email that it may look the same. Just to let you know, if it doesn't look the same, either it is your organization, your school or district may have changed certain settings. But it should be very similar.

Those of you who are joining from personal accounts, such as Hotmail.com, Outlook.com, Live,com, or some other dot com, you may or may not have exact same one. But you should have a very similar screen as mine. Please remember what I'm sharing is LAUSD version of Microsoft Outlook. It is almost the same with all the other districts. So what is Outlook? Outlook is an email client by Microsoft.

It allows you to access and manage, right, because it allows you to access your email. And it allows you to move your email, delete your email-- do stuff, whatever it is, right, regarding your emails and calendars and contacts, and tasks. It allows you to upload and share files from your local computer, so just like you attach email, files, folders, photos, videos, and all kinds of audios, whatever it is that you want to attach for your sometimes agenda and stuff like that. So you can get it from your computer, local computer, or your OneDrive. Or those of you who are using tablets, you also have My Files. Under your files, you are allowed to upload and share all these things, all these to your Outlook.

Various ways to sign into OneDrive-- those of you who attended my workshop last Tuesday definitely know how to log in. But those of you who are joining me today, and I thank you first of all that you're, joining you have several ways to sign in. Oh, it should be One Outlook. I mistakenly used the word OneDrive over here. So I would like you to disregard this word and change it to Outlook. So that's what it is. I apologize for that.

So in order to log in to your school or your organization, and I know you already know how to log in to your email account, but do not think that is the only way for you to log in to your email. To get to Outlook, there are a few more ways that you can log in. So the second way would be you can go straight to Outlook.com, sign in with your district account, your school account, your organization account-- whatever it is right. For Evans, for LAUSD, we use mailbox.lausd.net. So just know that each district has its own website link.

So you can also go via office.com. This is the sign in page that you will see, of course. They will always change. But at least I'm giving you a screenshot of each one. Those of you who would like to join with me, follow along for the rest of the slides, now is the time for you to go ahead and open your Chrome browser. I like to use Chrome browser because my district apps are all pretty much compatible with Chrome browser.

So because of that reason, I will be using Chrome browser. And I will be able to assist you if you are on Chrome browser. So go ahead and open your Chrome browser. You can go anywhere you want, either one of these ways or whichever the district you work for, they asked you to log in, you go from it, whatever way. But no matter what, sign in with your district account.

Whichever way you go in, this is the screen you should see. 90% of the time, this is the screen you should see. Unless your district decided that they want to have their own screen or something like that, then it is not under our control. But because you are accessing Microsoft Outlook, I bet Microsoft will have its logo right on that screen. So this is where you're going to sign in with your district account or your school account. I'd like to pause for a few seconds or a minute. Are we OK, Melinda?

Melinda Holt: I think we're OK. I don't see any questions in either the chat or the Q&A.

Farzana Cassim: OK. We have a question, though, for the audience. Will one of you be-- I don't know, anyone-- will you be joining along or signing along? I just want to know if that is the case, can someone answer yes, yes, yes, no, no, no, or just to give me an idea?

Melinda Holt: We have a couple of yeses coming in, more than a couple.

Farzana Cassim: Very good, thank you. So if you will join with me, please be sure to come back. And remember, I will be going from the PowerPoint slides to the live demo, from the live demo back to the slides. So I'll be going back and forth. And when I get so excited about a certain topic, I might go too fast. In that case, try to slow me down. But remember, I will not be able to give you a long time for every single hands-on activity. But follow along with me.

Melinda Holt: Farzana, we have a question.

Farzana Cassim: Sure, sure.

Melinda Holt: Why does the email setup look different depending on how you sign in?

Farzana Cassim: Yes, yes. It depends on how you actually set up in your account. So for example, if you go to Outlook.com, then you will see Outlook email first. If you were to go to Office.com, you may not see Outlook first. That is an excellent question. And I would like to answer it live within a few minutes. Can you hold on to that question?

Melinda Holt: Yes.

Farzana Cassim: Thanks. All right, so let's get to the next slide. The next slide I mentioned is a basic tour of the Outlook Home page, right? Why don't we all become a Sherlock Holmes today. And let's take a look at the screen that you will see. Those of you who feel like, hey, I don't see what you're showing me.

In that case, immediately-- those of you who are following-- immediately go ahead and click on that arrow that I just pointed to you. That area is known as App Launcher. This is the area where you will find all the Microsoft Office apps, such as Microsoft Word, Excel, PowerPoint, OneDrive, along with your emails. Your emails is known as Outlook.

So in case you don't see something like this, go ahead and click on that waffle icon. This is the street language. It's called waffle icon because it's morning. And it's also in the morning. And I am hungry. So let's stick with waffle icon. But the proper term is App Launcher because you launch the apps.

So you go ahead and click on that to change it to Outlook. Make sure you change it to Outlook, so you and I will all be on the same page. Next, if you were to go ahead and find some emails that Melinda sent or OTAN sent or somebody from your district sent and you want to find quickly by name, by subject line, by topic, by some specific attachment, go ahead and click on that search box. And trust me, it is amazing. There are all kinds of things that you can find within your Microsoft apps.

Next is known as Settings. We got to know settings. You got to know where the setting area is. That wheel is known as Settings. I'm sure all of you pretty much know what setting area is. Some of you may like pink color on the top as the theme or the bar, right, on the top, the blue bar or the pink bar, or you want to change some themes, this is the place you might want to come in and take a look at it.

That is the area where you are the captain of your own Outlook. It means that you can configure whichever way you want, customize whichever way you want. So take a look at that settings any time you feel like, hey, I want to change something. Any time you start to feel that or think about that, that is the area.

Next, every single website or programs or something that you use, either Microsoft or Google or whatever, you should always come across with those three dots, the ellipsis. The ellipses, what it means is that they offer you more options, things that you may not see. As you can see, I enlarged all these icons for you. So some of the available icons were put in or put away in that ellipsis area. So don't say, hey, I can't find this button. You know, it's right there. Yes, when it happens, simply click on those three dots and find out what else is in there.

Next, today, I know most of you pretty much know about deleting, and you know replying email, this and that. But there are a few things we may-- I personally did not take a look at those things because I always use desktop version. But I am so pleased to know that to find out that Microsoft or Outlook also has something called Sweep. We will get to it. And you will love it. Hopefully, you will love it. Sweep means you're going to comb through your messages and you're going to put them aside, so you can get back to them later on.

Next, we will talk about Reply All. The reason I want to talk about Reply All is basically, sometimes we say we want to forward. So we expect the Forward button. But then we can't find the Forward button. So Reply All Forward button is hidden under the Reply All area. But of course, there is another Reply All. I will explain in a few minutes. You will enjoy it, I hope.

And this one, this area which I just showed, is known as the left pane, very similar to OneDrive. Those of you who attended would say, hey, I know that. It is very similar. Yes, it is Outlook. Remember, this is Outlook. And so it has its own stuff. We all know inbox means your emails that come in every day or every few minutes.

And Drafts folder is something that you are working on and you cannot finish it yet because you need some more information or sometimes you simply forgot. And then you never send it. And then people will say, where is that email? Then you are like, I sent it to you.

Then they are like, no, you did not. And then you say, uh-oh. It's been sitting in my Draft. So sometimes make sure you go ahead and check your Drafts folder and then see whoever-- if you need to send or delete.

Sent items-- all of you know sent items. This sent item is always a lifesaver for me. I use the word lifesaver because it saves my life several times. So the rest of the folders, we will take a look at it in a few minutes. This is called the left pane. This time, whenever you see, let's try on the bottom right-- every time I say let's try, it is on me. Let's try something at otan.us.

I just put it right up there just for the sake of decoration itself. And so what it means is we will go live in this workshop to show you whatever we just looked at. And those of you who already looked at it together with me, that's wonderful. And I'm going to pause for a few seconds again and ask Melinda if there is anything I need to do.

Melinda Holt: There's one question from Literacy SPL. I do not see the three dots on mine. Anna seemed to also have the same problem. But then she found it. So would the More button or the Options button, whatever you want to call it, does that not appear on some account types?

Farzana Cassim: If it is, I can only say about the organization's account, such as school and districts. If you don't see it, it could be two things, I believe. One is that your screen is too big enough that it can show everything, all the little icons. Or the second thing is your account or your district may not even allow setting options for you to have.

Melinda Holt: OK.

Farzana Cassim: OK?

Melinda Holt: So if the screen, if they have a really large screen, and they've got it optimized, then there's no need to have an Options button because everything's up at the top anyway.

Farzana Cassim: That's right, yes. Whenever we have ellipses, we usually means, ta, ta, ta, et cetera, right? So it is that et cetera is waiting somewhere, hiding somewhere. And so if you don't see it, it could be your screen is too big, one. Or second, I can imagine that some of the options that may be available, your district may or may not allow that.

But remember, these three dots, it is not only here on the top bar. We are going to take a look at it in a few minutes. A lot of places you're going to see. So I'm going to go ahead and stop Share. And Melinda, go ahead.

Melinda Holt: I think that's good. I think you got it.

Farzana Cassim: Yes?

Melinda Holt: Yeah.

Farzana Cassim: All right, so can I go ahead and share? And can everybody say that you guys are OK me going with the next or you need some time to sign in?

Melinda Holt: So everyone type yes if you're ready to move on.

Farzana Cassim: OK, so I'm going to move here.

Melinda Holt: Yes or yeds. Yeah. [laughter]

Farzana Cassim: Thank you. All right, so now what I'm sharing is the LAUSD website screen. Do you all see it?

Melinda Holt: Yes.

Farzana Cassim: Hopefully. Yes, so I am going to go ahead and sign in the way I would always sign-- mailbox, because I tend to memorize certain websites. So I have a habit of just typing mailbox.lausd.net. And I have my district account. I'm logging in. And I am in. As you can see, I am already in Outlook.

First thing I want to show is the App Launcher. The waffle icon that I mentioned is located on the top left. So I'm going to go ahead and click on the top left. You have plenty, a lot of apps. But today's focus is Microsoft Outlook. So why don't we go ahead and make sure in case you were somewhere else. Make sure you click on Outlook.

And come back to Outlook. And you should see your email, your own emails. But here is something about your email. Please do not get lost reading your emails or replying your emails or taking care of your emails at this time. If you wish to organize and manage, let's do it together when I get to that topic. For now, please, if possible, try to stay with me so that way we can take a basic tour again, live basic tour again.

So here we go. I mentioned the App Launcher. I also mentioned this search area where you can go ahead and search anything that you wish to search. Then I mentioned these settings, the settings where you can go ahead and configure or change any of your settings that you want to. And even though I did not mention this area, I just want to quickly mention that to you. What it is is that it is an area-- let me close this. It tells you if I have notifications or not.

If I were to click on that Notifications, people have clicked like on certain emails that I sent it. How cool is that? That's a quick way for someone to let them know I read your email. I like it. Like it doesn't mean-- it's not like Facebook posts or stuff.

It means, yes, I hear your message. I like it. That's fine. You don't have to do it. Just simply close it. Then here is the area where you can, of course, send a message by clicking on it.

Let's take a quick look. I did not say it. But I want to share it to you-- toggle left pane. Just watch this area with me. If I were to click on it, I get more space because that left pane is hidden.

Now if I click on it, I have all the folders but less space. So go ahead. The word is toggle. It means you click on it to hide. You click on that same button to reveal it again.

Then I mentioned something about the three dots. So those of you who find the three dots, great. If you don't find it, the truth to be told, if I cannot see your screen, I will not be able to give you 100% why you don't see it. So the three dots means I have more stuff. As you can see, I have a lot more stuff. They don't fit any more on my top bar.

So the next one I mentioned was Sweep. We will talk about Sweep and Move To and Junk when we get to real organization and real topic area where we are going to mention about organizing and managing stuff, OK? So let's see one thing in here. I would like you to set up-- wait. OK, very good, let me come back to this page.

In here, I mentioned Reply All. If I were to forward this current email, I have two choices-- many choices, actually. But we're going to stick with this first. The three dots I mentioned is here. I can either Reply, Reply All, or Forward.

But at the same time, I can also do it on the top. I can either Reply All. But this is only one person who sent me. So it doesn't matter whatever I click, either Reply or Reply All. But if it is only one person, I will simply click Reply.

But if I were to forward, I would simply click Forward. I know you all know how to do these things. But I just want your attention with this. The Forward button is hidden. Or you can simply go to that three dots. And you can go ahead and do whatever it is that you need to do, either Reply, Reply All, or Forward.

So I'm going to go back to my PowerPoint to get back to this one, Organize and Manage. What I'm about to show will be quite a lot. But please do not feel so alarmed. This is the real meat and potato area. This is absolutely-- I really spent a while to go over it. And it fascinates me, that's all, OK?

All these things that I'm about to show you, you can do all those things in one minute or less. Because if you learn to right click on anything and everything, you will see these. I know. It is quite overwhelming. Trust me because it says under one minute or less. Those of you who are so anxious to check it out, but of course, try to stay with me because if you don't try to stay with me and you go on your own, I am unable to assist you because you will be on your own boat. And I will be on my own boat with the rest of the attendees.

But we will go over all these things [inaudible] who wish to have this screen on with you at all times. Please go ahead and take a picture or have it on another screen or whatever it is that you want. This is the area where I will be spending a long time in my email to go over all of these things. I have enough time to go over these. So I'm going to give you-- I'm going to pause again. And I see something on Q&A. OK, so we only have one Q&A, Melinda, right?

Melinda Holt: Yes, that was the one that you wanted to hold for later.

Farzana Cassim: That's correct. So I sort of went over it, what it was. I'm going to go back to my screen. I went over it a few minutes ago, that when you were to click on the App Launcher, if you click on App Launcher and make sure you are on Outlook, you should see the similar screen as mine. So Beverly, do you find it still different? Or are you OK now? She can type the answer, right, or not?

[interposing voices]

Farzana Cassim: OK, yes, all right. So let's take a look at it together. Create new subfolder-- absolutely, we can create it, right? And clean up your emails. I know for sure most of you have been deleting emails, right? Some of you may not have been archiving. But most of us, we always delete what we don't need, right? So you know that. So that means you already have done it.

Mark as Junk and Phishing and Block-- the truth to be told, I found out we had a school-wide issue that was there was some phishing going on. And so I found out that 85% of our teachers from my school site or some other school site, they did not know how to make the emails junk or phishing or block the email. So I will show it to you. If you know it, wonderful. Don't worry about it. But those of you who don't know, don't worry. We will take a look at it together.

Sweep, Move To-- we're going to learn about creating, using, and clearing the categories. I will explain to you what categories mean in this case. Flag and Pin-- it may sound so easy for you. But there's certain times they are wonderful tools for you to use.

Snooze-- please remember when you are going to practice on your own later on after this workshop, anytime you snooze any messages, they go to Scheduled folder. It is not called Snooze folder. You cannot rename it. It's called Scheduled folder. Because you are snoozing means you're going to get back to it at a scheduled time or date, OK?

Suggested attachments-- we all know how to attach. But this one is different, Suggested attachments. We're going to take a look at Upload and Share, Send versus Send Later. I found out from some of my colleagues they did not know that little one exist. And I will explain to you why you might want to use that.

Reply All-- you know, I know how to Reply All. But do you know that you can Reply All by a meeting? What if somebody says something. And you need to create a meeting right out of that same email? Absolutely, we can do that. And I will show it to you.

Save images-- it may be a bit easy to you. But I will explain to you why you need to learn that, especially when I deal with the students. And I found out that it is a very useful tool for you to learn as well. Some of you may already have email signature. Some of you may not even have email signature. Some of you don't even put your name at the end of your email.

Remember, we are teachers and administrators and office staff and so on. But let's have our own professional looking email signature. If you have never done it, now is the time. Immersive Reader-- it may sound like, hey, whatever. I don't know what that is. Trust me, when you are so overwhelmed and you have to read a long email, Immersive Reader comes in handy.

Translator-- I do not know whether it will be helpful to you or not. But it is quite helpful for our advisors and teachers at our LAUSD. The reason is we are now online. We are now teaching online. So we have students who cannot speak or write English. So they write in Spanish or Chinese or some other languages that their desktop, laptop, or their phone allows.

So when they do that, what happens is they write it in their language. We have no idea what they say. Or I write in their language. And sometimes, I might want to check it. So in that case, Translator comes in handy.

Those of you who don't have Translator, don't worry. We're going to get it from Get Add-ins. Get Add-ins can be found under the three dots. The question is which three dots. Don't worry. I'll explain it to you.

So I'm going to pause again. I'd like to ask if you wish to chat, write something. Now is the time. And the question is would you like to take a picture of it? Now is the time or take a screenshot or a follow from another screen. Please go ahead and do that. And if you have any other questions now, you go ahead and ask your question before I get to the real live demo.

Are we good? Yes, it looks like yes, yes, yes.

Melinda Holt: Yeah.

Farzana Cassim: So I got an OK from you all. So I'm going to go ahead and stop, Share, and let's get to my page. Here we go back to the Outlook page. I am back to the Outlook page. And I'd like to start with create a new subfolder. Let me tell you about subfolder.

Do you notice I have subfolders called Apple, AR/VR, LAUSD, MyAnalytics, OTAN. I notice something. Oh, never mind-- OTAN, and then Schoology Emails, and so on-- 1, 2, 3, 4, 5, 6, 7. I have seven subfolders. These seven subfolders, you can also create it. You can also delete it. You can also move it. You can also make it subfolder of the subfolder.

So the way to do is the attendees who attended last Tuesday, some of you may have remembered that I like right clicking. I don't like to go and do anything else other than right click. I don't like to move my mouse to anywhere else but right click. So if you were to right click on any of the folders that you have, imagine yourself, hey, I want to create a subfolder, right click. Here is your create new subfolder. So this is under a minute, isn't it? Right click, a new subfolder.

Of course, my talking was longer than the clicking, right? So you simply click new subfolder. We're going to call it Webinars. So let's imagine I just created a folder called Webinars as you can. You may have noticed that it is in alphabetical order-- A, L, M, N, O, M, O, S and W. So it's alphabetized. It is so neat that you can just see it.

So now what if I were to move this Webinars folder into OTAN folder? So I can either right click and click Move. Or I can simply drag it and drop it. If you see, you should notice that I'm dragging. How do I know I'm dragging? Because there is a little grayish, dark gray box with a tiny little box. It tells me that I'm moving something to something else.

So if I were to move it to OTAN, I am here in OTAN. I simply release the mouse. Once I release the mouse, I will see a little down arrow telling me there is a subfolder. So you simply click on that subfolder. And then I have Webinars inside that OTAN. That's it. So we did that, right?

So if I don't want it, and sometimes we do make mistakes by putting it in the wrong folder-- I don't want that Webinars to be in OTAN-- instead, I want it to be in Inbox-- you simply move it again, drop it. That's it. So it becomes a folder under the Inbox folder. And I'm going to quickly click on the chat just in case if anyone has any questions. It's not that you're going to have question in there but at least something.

Why do I see two Inboxes, one at the top and the other in the middle? And if you see it, it means you may have either have it under the Favorites. So sometimes we may have the same folder in maybe under the Favorites because I got rid of the Favorites. So you may see Inbox under your Favorites folder. Or you may simply see it.

So it is nothing to worry. It's just giving you extra Inbox. So it is always syncing all the time. So don't worry about it. Is that possible for Gmail, too? That is what we use.

So in this account in Outlook, I can only have Outlook related accounts. So for example, the top one that you are looking at is my district. The one you are looking at on the bottom is personal. I also have an account called Farzana Cassim account. And that account is my personal. And I don't really use it. So you should only have one account, which means your district account or your organization or your school, OK?

How do you go from one Outlook account to another if you have more than one? You have to actually, I came across with that question on MicrosoftOffice.com. Office.com, they have a search area where it says, how do I merge my personal with my district. So you might want to look into that because today's topic, I am not including that, as it involves a lot of my time. So I hope it's OK. Melinda, we good?

Melinda Holt: We're good, yes.

Farzana Cassim: OK, all right, so now what I want is the next one is clean up your emails. Just to let you know, I'm going from the list that I showed you on my PowerPoint. Clean up of your emails, no problem. Let's go ahead and quickly take a look at it. Shutterstock-- I don't need this. I can simply click on Delete.

Remember my right click? Right click, Delete. I have two choices. I have several choices. But I'm trying to do a clean up. I just want to delete it.

But I still want to-- if I want to delete, I simply delete. But then I feel like, you know what, I want to see if they have any kind of coupons or something that I can use. I might archive it. So I can go back later on. And I can go back and see it. Once I click Archive, it will go to my Archive folder, which I have to find it.

Here is Archive folder, which I just archived Shutterstock in front of you, right? So that's it. That's how you can do. Let's go back to my Inbox. And let's delete something. Avery-- I do not need to archive it. I simply want to delete.

You can simply click on it. I don't even want to move my mouse. Right click, Delete. Isn't it under minute? Absolutely, right?

Now, [inaudible] because these are quick and fast. So I'm going, OK? I'm going and moving. And in case you feel like I didn't get it, what you just said, now is the time. You can now put your question in your Q&A section. So that way, Melinda can assist you.

I will not be-- what do you call it-- I will not be checking the chat anymore, as I want to continue with the rest of the topics on my PowerPoint. Mark as Junk, Phishing, or Block. Let's take a look at something, OK? So let's see. Nepris-- there is a company called Nepris. Or EdSurge-- I don't want to get rid of it. I want to get [inaudible].

Let's see, I have company called Nepris, a website that I no longer want to use it. I don't want to read it anymore. I just want to make it Junk. You have several choices. You can either go up on the top, select the email that you want. How do I know I select it? Because there is a blue background.

You simply click Junk. And then you have a choice of Junk or Phishing or Block. But if I want to block a person, you can simply use it. I am not really blocking anybody. I'm just simply making it as a Junk because I want this Nepris email to go to Junk. So I can simply click Junk. Or as you know, I like right clicking.

And then I'm going to go ahead and if I can find Junk, I should be able to find Junk. This time, I cannot even find Junk. So this right click method for Junk is not going to work. So it's going to be on the top. You click Junk. And it's going to say, do you want to send a copy of this message to Microsoft to help improve the accuracy of the junk email filter? What it means in this case is that Microsoft is going to remember any [audio out]

Melinda Holt: OK. I believe we are experiencing technical difficulties.

Farzana Cassim: Melinda, I am back. What happened?

Melinda Holt: I don't know. [laughter] We lost you.

Farzana Cassim: Yeah, yeah.

Melinda Holt: You left and came back really quick, so--

Farzana Cassim: Thank god.

Melinda Holt: Yes, so not to worry. You're here. And if that does happen again, just come back. We'll wait for you, OK? We lost part of what you were saying there. And then you seemed to leave.

Farzana Cassim: OK, let's see. OK, I'm going to share the screen again. Do you see Report as junk screen?

Melinda Holt: OK, and Eric says he found it. Right click, and go to the More option. You will find Junk.

Farzana Cassim: OK.

Melinda Holt: Oh, go to the Move option. And you'll find Junk. I'm sorry.

Farzana Cassim: Wonderful. OK, so I'm going to right click. And I'm going to click on Move. And then I don't see Junk in here. So I cannot, unless you go to a different folder. Yes, move to a different folder. Then you may be-- well, even then, then you have to go a long way, right, as you can see how many clicks I need to do.

So my right click method is not going to work at this time. So in that case, you simply select whatever it is that you don't want. You can either select the circle or simply be inside that email. Simply click on Junk. Click Junk. And you can say, no, don't-- you know, you decide here, don't show this message again if you want Microsoft to take care of it for you in the future.

But I still want to decide. So I'm going to just simply say Report. So I just did that, right? So now Rocketbook company is going to be now known as a Junk. So you simply in case you feel like, uh-oh, I did wrong, so you simply go to Junk Email. And then you can go ahead and bring it back.

Uh-oh, this email should not be in Junk, by the way. I need this email in my Inbox. Somehow, Microsoft decided this is a Junk. Due to that reason, what I would do is I will simply-- it's not on my topic because I just found out. And this is a perfect time for me to show it to you. Simply drag and drop it into Inbox.

That tells Microsoft in the future when you see it, don't put it in the Junk. So Microsoft will know now not to put it. But of course, it was sent a few days ago or weeks ago. So I have to comb through it. Oh, it's here. It was sent at 9:25 AM today.

So now it is in my Inbox because I know it says Inbox. As you can see on the top over here, somebody just sent an email. I believe it was from-- I cannot find it anymore. It just disappeared. It means I just received an email. [laughter]

The little email right up there, it says lunch with LARAEC today. So the new email came up right there. You saw it. But that's no big deal. You all see it all the time.

Melinda Holt: Farzana?

Farzana Cassim: Yes?

Melinda Holt: There's a question. Is there a way to have emails that you want be sent to a specific folder? Like, they're not junk. But they're coming from, let's say, Schoology, and you want them to go to a special Schoology folder that you created.

Farzana Cassim: That's right. That is one perfect segue that I am heading to that now. Let's take a look at something. This has to do with LARAEC. LARAEC-- I have to do something. What it is is that if you-- no, I'm not going to pick on LARAEC today. I'm going to pick on LAUSD.

Let's take a look at it. Every Friday, I believe it was-- no, Friday or Sunday, I receive an email from LAUSD saying what to expect for Monday broadcast. So for example, if I were to go ahead and see anything to do with LAUSD from my list, OK, I'm looking through my email, and then you are suddenly like-- you feel like, anything to do with LAUSD, I want to see what's happening.

And I don't want that LAUSD to be on with the rest of my email. So what you do is you simply go ahead and find that email that you want. I want to find it because that one really tells me wonderful way that I can show it to you. Because OTAN doesn't send me much. OTAN send me once in a while, right, Melinda?

Melinda Holt: Up towards the top.

Farzana Cassim: Did you see that?

Melinda Holt: I did. I saw it. It was up towards the top, like the fifth or sixth down.

Farzana Cassim: Really

Melinda Holt: There you go.

Farzana Cassim: This one. OK, so anything to do with LAUSD or anything to do with LAUSD instructional tag, I can go ahead and move it, OK? So I found out that there are several ways. But basically, it is this.

You right click on it. And you say that I want to move it. But you don't have a folder that you want to move it to. Because it has to do with LAUSD, so you have no folder created. So you can either create a folder right now. Or I already showed you how to create a subfolder. So you can have it ahead of time. So let's say I have a new folder. So I will create a new folder, something called LAUSD.

Once I have it, and I'm going to tell-- I'm going to press Enter. And now that email is sent to LAUSD. And I have to find it. There is a problem. Every time I do that, Microsoft sent that subfolder to the bottom. So those of you who are following me, in case you don't see that LAUSD-- I mean, sorry-- whatever folder that you created on the top list, you need to come down here.

What it means is we created the subfolder from the email, not from the subfolder here-- not from here. If you were to create a new subfolder-- let's create a whole new brand new subfolder call LARAEC-- anything to do with LARAEC, you want to put it-- and LARAEC will be shown here on this list. But when we were looking at another email, we moved that particular email. When we couldn't find the folder, we went to the new folder, OK?

So in case you go through this route, make sure you come down here on the left side and you drag it up to your Inbox folder. That's it, just like that. So now I have my LAUSD folder and LARAEC folder. If you go to LARAEC folder-- I created it, right, through the subfolder-- so if I were to go back to my Inbox and LARAEC is here, I have a folder, but I have not moved this email to here yet.

The way to do is-- many ways to do-- but the way I would like to do is called Sweep. This is something that I want you guys if you're following to do it. You go ahead and click on the email that you want. And you click Sweep. When you Sweep, it says anything from Michelle-- I cannot pronounce, so I will just leave it. [chuckling]

So it says, move all messages from the Inbox folder. Anything to do with Michelle will be moved. Or move all messages from the Inbox folder and any future messages. Ah, because I know LARAEC is going to send me more emails in the future. If I were to do this in the future, Next Friday or something, if Michelle sent that email, it would still be sitting in the Inbox, not in my LARAEC folder. So due to that reason, I want future [inaudible] to be sent to this LARAEC folder [audio out]

Melinda Holt: OK, Farzana, you're frozen. So if you can hear me, you might be coming back. [laughter] It looks like you did. OK, you were frozen. It's OK. Don't worry about it.

This happens, folks. This happens all the time. Farzana, you are muted. I've never been in a webinar to this day, and we've been doing this since March, even before that, so I've never been in a webinar where something goofy didn't happen like that. So you just power on.

Farzana Cassim: So sorry, everyone. [laughter] I have no idea what is happening. No one is using the internet here. I specifically said nobody uses email, internet.

Melinda Holt: I'm going to give you a-- tell you what, why don't you turn off your video. That might--

Farzana Cassim: Ah, yes.

Melinda Holt: --save you some bandwidth, OK?

Farzana Cassim: Let's do that.

Melinda Holt: There we go.

Farzana Cassim: OK, so I don't know up to where you guys were. But I believe I was showing the move messages.

Melinda Holt: Yes.

[interposing voices]

Farzana Cassim: That's right. [inaudible] any future messages. And then of course, you can decide the rest of them. Because this time, I am trying to put a certain email or a certain person's email to this particular folder called LARAEC. So now I will simply move it. And now don't click OK yet because it's going to go to Deleted Items.